At Vered Voyage, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or services. By using our site, you agree to the terms outlined below.

1. Information We Collect

We may collect and store the following types of personal information:

  • Contact Information: Name, email address, phone number, shipping and billing addresses.

  • Purchase & Order Details: Product selections, order history, and transaction records.

  • Payment Information: Collected securely via third-party payment processors (we do not store full payment card details).

  • Technical Data: IP address, browser type, device identifiers, operating system, and usage activity.

  • Communication Data: Messages sent via customer support, newsletter sign-ups, and feedback submissions.

2. How We Use Your Information

We use the collected information for purposes including:

  • Processing and fulfilling orders

  • Providing customer support and responding to inquiries

  • Sending order confirmations and shipping updates

  • Customizing your user experience and product recommendations

  • Delivering promotional content, offers, and newsletters

  • Conducting website analytics and improving performance

  • Complying with legal and regulatory obligations

3. Sharing Your Information

We only share your personal data with trusted third parties under the following conditions:

  • Service Providers: Such as payment gateways, shipping companies, and marketing platforms

  • Legal Authorities: If required to comply with laws, regulations, or legal proceedings

  • Business Transfers: In the event of a merger, sale, or acquisition

We do not sell, rent, or trade your personal information to unrelated third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

  • Maintain website functionality and preferences

  • Analyze user behavior and improve our site

  • Support targeted advertising and promotional efforts

You may choose to disable cookies through your browser settings, though some features may become limited.

5. Data Retention

We retain personal information only as long as necessary to fulfill our services, comply with legal obligations, and support business operations. You may request deletion of your data at any time (see Section 7).

6. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is ever completely secure, and we cannot guarantee absolute safety.

7. Your Privacy Rights

You have the right to:

  • Access and review your personal data

  • Correct inaccurate or outdated information

  • Request deletion of your data (subject to legal requirements)

  • Withdraw consent for marketing communications

  • Restrict or object to specific types of data processing

8. Opt-Out Instruction

You can opt out of receiving promotional communications from Vered Voyage at any time by:

  • Clicking the “Unsubscribe” link at the bottom of our marketing email.

Your opt-out request will be processed promptly, and you will continue to receive only non-promotional service-related communications (such as order updates).

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. We encourage you to review their privacy notices separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date. Continued use of our site indicates acceptance of the revised policy.